A client’s ability to successfully negotiate the spectrum of social awareness concepts does not guarantee fruitful interactions. Just because they get what someone’s thinking or intending doesn’t mean they’re able to react appropriately or effectively. Social facility is need- ed to build on social awareness to allow smooth, effective interactions. Knowing and correctly interpreting what’s going on is only the first step; social facility takes us through the rest of the interaction.
According to Goleman (2006), the spectrum of social facility includes:
- Synchrony: Interacting smoothly at the nonverbal level
- Self-presentation: Presenting ourselves effectively
- Influence: Shaping the outcome of social interactions
- Concern: Caring about others’ needs and acting accordingly. (p. 84)